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When Crisis Calls: Where to Go for Immediate Help

Writer's picture: Amanda Earle, MA, LAC, LPCAmanda Earle, MA, LAC, LPC

Knowledge is power. Especially when it comes to supporting oneself or a loved one experiencing a mental health or substance use emergency. The following list is not meant to be exhaustive; rather, to highlight important Colorado- and US-based resources for accessing help to cope with crisis:



Local Emergency Room or Urgent Care

Call 9-1-1 or go to the nearest Emergency Room or Urgent Care setting when you or a loved is having a mental health or substance use emergency. Healthcare providers and law enforcement can provide crisis intervention for people experiencing suicidal ideation or planning, active psychosis, severe dysregulated moods, and/or overdosing on a substance.


Rocky Mountain Crisis Partners Hotline

Call 1-844-493-TALK (8255) or Text TALK to 38255


24-hour hotline (with texting option) for people experiencing a mental health

crisis; needing to speak with a trained clinician immediately; or are looking to

connect with other local resources. Website also hosts a Resource Directory that can be filtered by Colorado county. Service is free and confidential.

Colorado Crisis Services Walk-in Centers


Various 24/7 walk-in centers located throughout the state of Colorado (see link above for addresses) where people can go to get immediate in-person crisis support.


National Suicide Prevention Lifeline

Call 1-800-273-8255


National 24-hour hotline (with online instant chat option) offering free and

confidential crisis support. Website’s GET HELP tab contains specific resources

and detailed information for how to HELP YOURSELF and HELP SOMEONE ELSE .


Crisis Text Line

Check out https://www.crisistextline.org/text-us

Text HOME to 741741

“… Serves anyone, in any type of crisis, providing access to free 24/7 support

via a medium people already use and trust: text.”


Trevor Project Lifeline

Check out https://www.thetrevorproject.org/get-help-now

Call 1-866-488-7386 or Text START to 678-678


Confidential 24/7 hotline (with text and online instant chat options) providing crisis intervention and suicide prevention support to LGBTQ+ youth and young adults. Website includes additional therapeutic and educational resources for finding and connecting with queer community.


Trans Lifeline

Check out https://translifeline.org

Call 877-565-8860

“… Peer support phone service run by trans people for our trans and

questioning peers”, whether in crisis or just needing some support and

connection. Hotline is open 24/7 and emphasizes fully anonymity and

confidentiality with calls. Also hosts a 24/7 open hotline for friends and family

members looking to support loved ones who are trans; to access, call main hotline and ask for the “Friends & Family Line.”



Stop the Clock

Navigate Locations at http://stoptheclockcolorado.org/map


Offers helpful strategies and information on how to prevent opioid and opiate overdoses, provided by the Harm Reduction Action Center. Includes a map of Colorado locations for accessing Naloxone, “a medication designed to rapidly reverse opioid overdose”. For more information on Naloxone, see This Page from the National Institute on Drug Abuse.


SAMHSA National Helpline

Check out https://www.samhsa.gov/find-help/national-helpline

Call 1-800-662-HELP (4357)


Confidential and free “24/7, 365-day-a-year treatment referral and information service.” Counseling is not provided; rather, trained information specialists are available to connect individuals and families to “local treatment facilities, support groups, and community-based organizations.”


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